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5-Year SaaS Development Partnership
A business intelligence SaaS company established a long-term software development partnership spanning over 5 years and multiple work orders. We provided consistent, high-quality engineering resources that became an extension of their team.
Client:Business Intelligence SaaS Company
Duration:5+ years (2017-2023)
Team:Multiple engineers
Key Results
99.9%
Uptime
10x
User Scale
200+
Features Delivered
3x
Revenue Growth
The Challenge
What We Were Up Against
The client operated in the competitive BI market with rapid evolution, constant feature demands, scaling challenges, and need for specialized skills. They needed consistent partners who understood their product deeply.
Key Pain Points
- 1Rapid market evolution with new competitors
- 2Customers constantly requesting new features
- 3Growing customer base stressing infrastructure
- 4Limited full-time engineering team
- 5Variable workload with varying intensity
The Solution
How We Solved It
We established a flexible long-term partnership with multiple work orders, scaling team size up/down based on project phases, mixing full-time and part-time resources.
Our Approach
- 1Multiple work orders based on project phases
- 2Core team members consistent across years
- 3Remote-first with daily video standups
- 4Integrated into client Agile/Scrum process
- 5Quarterly business reviews and retrospectives
Key Features Built
- Custom dashboard builder with advanced filtering
- Connectors for 20+ data sources
- Single Sign-On (SAML, OAuth)
- RESTful API with developer portal
- Mobile-optimized dashboards
- Multi-tenancy with data isolation
Technology Stack
R
React
Modern frontend application
P
Python/Node.js
Backend microservices
A
AWS/Kubernetes
Cloud infrastructure
P
PostgreSQL/Redis
Data storage and caching
"Datamart has been an invaluable partner for over 5 years. They've become an extension of our team. The consistency of working with the same engineers year after year has been huge — no ramp-up time, no knowledge loss."
CTO
Business Intelligence SaaS Company
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